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→Concise chronology of events: latest updates
;May 26, 2007 2.02 pm
:A different Caltrain customer service rep, Astrid Lindell, responds, informing me that the fact that some equipment has intermittently been turned back on "has not presented a problem." A week after the incident, not one offer for a refund has yet been made.
;May 30, 10.23 am
:Astrid responds yet again, desiring to find out what devilish soul told me that I could use my card on Caltrain as well as why exactly I deserved a refund.
;–, 9.40 pm
:I respond, stating the obvious, and attach some pictures I took recently at the station showing the Translink readers in action.
;to be continued...?
==Notes==
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