They probably have opted out of the Facebook API, as [[#What effect does it have when a friend unchecks the Terms of Service box?|described above]]. Tell your friend friends to go to [http://www.facebook.com/settings/?tab=privacy.php?view&section=platformapplications&tabfield=all friends_share Facebook's Applications & Websites privacy settings] and make sure that the first radio button, checkbox labeled ''Share my name, networks, and list of friends, as well as the following informationStatus updates'' is ''selected'checked'' – this lets FMenu retrieve the friend's name. For complete notifications functionalityOtherwise, make sure FMenu has absolutely no way of retrieving that the boxes labeled ''Basic info'user' s profile. ===I get a "Could not gen auth token" error===Go to ~/Library/Preferences and ''Profile status'' are checked as wellmove the net.lensovet.FaceMenu.plist file to the Trash, then restart FMenu.