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The point isn't what some website says. The point is that the machines are not working properly, and I have suffered (and wasted uncountable hours) as a result. The fact that neither Caltrain nor Translink has done '''anything''' to resolve this over a '''week later''' is absolutely unbelievable.|||Paul Borokhov|Sat, 26 May 2007 19:03:56 -0700}}
Funny thing was, she responded back immediately...with an out-of-office reply. lol. I heard back from her for real on Wednesday morning finally, with this amazingly insightful text:
{{quote|Please advise how and from where you obtained your TransLink card. Thisis apparently when you received the incorrect information concerning itsusage. You could not have received the card from Caltrain, since we nolonger were participating in the program at the time you obtained yourcard.
I am also not certain why you are requesting a refund. I assume that
